NPS Score vs. Comments: Where Do I Focus?
We implemented the Net-Promoter Score in the Membership Survey to help you improve relationships with your members. Here's how to interpret your results.
5 Steps to Engagement
A member engagement plan ensures you have active & involved members at your organization. Learn five steps to implementing a member engagement plan here.
3 Ways to Involve your Community with the Y Mission
Community Perception Reports can be eye-opening for Y's. Here are three ways we work with YMCAs to combat misperceptions in the community.
Engaging Volunteers: What you Need to Know
Did you know that engaged members are twice as likely to volunteer? Learn how you can leverage that statistic.
3 Ways to Engage Donors
Studies show that donors give a majority of their charitable contributions to an organization they feel connected to. Learn how to become that organization.
The Number-One Thing You Should Be Doing to Engage Members
When it comes to membership engagement and retention rates, there's one strategy that outperforms the rest. Check it out.
Communicating Via E-mail? Choose Fonts Wisely
You're aware of the critical role a font plays in an e-mail. Here are a few insights to help you choose the best font for your organization's emails.
Segmenting Members for Targeted Engagement
There’s no questioning the impact of deeper member engagement, but implementing targeted engagement strategies takes time. Here's how to get started.
Member Engagement Within Your Walls
Implementing the right processes with your team supports tracking important touch points and member interests that increase member engagement. Read on.
Top 3 Retention Indicators
Retaining members isn't easy, but he solutions all lie in member segmentation. Check out how to implement these retention strategies at your organization.
Use Everyday Operations to Engage Members
You rely on our software. Check out this list of software functionality—and how you can leverage these items to get creative in connecting with your community.
The Path to Engagement
Through several member engagement success stories, we've learned how to define engagement and how you can achieve it at your organization. Read on.
What We Know About Engaging Millennials
The key is to engage with millennials in the ways that motivate them the most. Here are 3 millennial traits that can make for a more-connected millennial membership.
Top Takeaways: Tips for Engaging New Members Webcast
Daxko recently hosted an engagement webcast featuring Cassi McDowell, Engagement Specialist at the YMCA of Greater Cincinnati. Check it out.