You've got the tools.
Now, it's time to THRIVE

"I have pretty much taken every class available and am learning something new with each experience. "
- Kelly, YMCA of Catawba Valley

Upcoming Thrive Sessions

More Sessions Coming Soon!

Past Thrive Sessions

Project Thrive: Daxko Operations Office Hour

Tosha Gibbs
Need a little extra education on Daxko Operations? You've come to the right place. Join Tosha for Daxko Operations Office Hour. This time will be an open forum for you to drop in with questions you've submitted prior to the webinar time to Tosha or ask on-the-spot questions to gain knowledge on how Daxko Operations can be used to its full potential. The office hour is customer question-driven. To get the most out of this session, you have the option to send your questions ahead of time to tgibbs@daxko.com.

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Project Thrive: Accounting Office Hour

With Jeremy Hans

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Project Thrive: Daxko Operations Office Hour

With Owen Frazier and Selina Cervantes

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Project Thrive: Playerspace Office Hour

With Samuel Johnson

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Project Thrive: Ask the Expert - (Engage)ing Members in the New Year

With Ben Richards

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Project Thrive: Operations Office Hour

With Selina Cervantes and Ben Richards

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Project Thrive: Ask The Expert - Google Ad Grants

With Gabe Quakkelaar, Nicole Cepero-Rai, and Khyra MacMillan

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Project Thrive: Reporting Office Hour

With Owen Frazier

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Project Thrive: Engage Office Hour

With Charlie Peters and Lauren Hoffman

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Project Thrive: Ask The Expert - GroupEx PRO

With Lauren Hoffman and Jane Martin

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Project Thrive: Agency Office Hour

With Gabe Quakkelaar, Cat Bart and Khyra MacMillan

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Project Thrive: Accounting Office Hour

With Heather Mitchem and Selina Cervantes

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Project Thrive: Ask the Expert - Preparing for the New Year in GroupEx PRO

Lauren Hoffman
New Year, New Schedule! GroupEx PRO understands that a new year typically means breathing new life into your existing group exercise schedule. This Ask The Expert session will take a deep dive into the various GXP schedule options to help you get the most out of our scheduling tool. We'll review the differences between the URL versus the embed code, how to build custom category and/or location schedules, and share best practices regarding the new integration with Daxko Operations.

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Project Thrive: Ask The Expert - New Year's Promotions with Daxko Engage

Jill Watwood and Ben Richards
Have any New Years promotions coming up? Join us for a look at how you can utilize Daxko Engage to set up automated communication for promotions!

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Project Thrive: Ask The Expert - Brackets and Scorekeeping

Kenzie Peterson and Heather Mosteller
Do you host post-season tournaments? Join Kenzie & Heather in this Ask the Expert Thrive Session to learn how to quickly and easily build tournament brackets. We will also review tracking game scores, entering player stats, and exporting scoresheets.

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Project Thrive: Ask The Expert - Daxko Operations (Program Registration Training)

Darshell Sawyers and Kayla Ann Tadasa
Do you have some questions about Daxko Operations? Of course you do! Join this interactive session to learn more about Daxko Operations and we'll work to answer any specific questions you may have along the way.

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Project Thrive: Daxko Operations Office Hour

Tosha Gibbs and Heather Mitchem
Need a little extra education on Daxko Operations? You've come to the right place. Join Tosha and Heather for Daxko Operations Office Hour. This time will be an open forum for you to drop in with questions you've submitted prior to the webinar time to Tosha or Heather or ask on the spot to gain knowledge on how Daxko Operations can be used to its full potential. The office hour is customer question-driven. To get the most out of this session, you have the option to send your questions ahead of time to tgibbs@daxko.com and hmitchem@daxko.com.

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Project Thrive: Agency Office Hour

Brendon O'Brien, Cat Bart and Khyra MacMillan
If you've been meaning to get your organizations online presence in order for a while - or if you're ready to just stop feeling stressed about it - now you can get answers to your agency questions directly from the Daxko Agency team. Join us for an AMA - ask me anything - on websites, SEO, Google Grants and more. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Ask The Expert - Upcoming Child Care Enhancements

Charlie Peters and Jill Watwood
Child care programming is an essential part of your mission. We've been working hard to streamline the registration process to make it easier on parents, guardians, and staff. Join us to learn more about some enhancements coming later this year and into 2023!

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Project Thrive: Daxko Operations Office Hour

Christy Swann and Kayla Ann Tasada
Need a little extra education on Daxko Operations? You've come to the right place. Join Christy and Kayla for Daxko Operations Office Hour. This time will be an open forum for you to drop in with questions you've submitted prior to the webinar time to Christy or Kayla or ask on the spot to gain knowledge on how Daxko Operations can be used to its full potential. The office hour is customer question-driven. To get the most out of this session, you have the option to send your questions ahead of time to cswann@daxko.com and ktadasa@daxko.com.

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Project Thrive: Playerspace Office Hour

Brittany Foster and Jeremy Hans
Need a little extra education on PlayerSpace? You've come to the right place! Join Brittany and Jeremy for a PlayerSpace Office Hour. This open forum invites customers to drop in with questions on how PlayerSpace can be used to its full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Reporting Office Hours

Owen Frazier
Need a little extra education on Reports? You've come to the right place! Join Owen for a Reporting Office Hour. This open forum invites customers to drop in with questions. If you have questions you'd like to send over before the session starts, please email them to owen.frazier@daxko.com

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Project Thrive: Engage Office Hour

Jill Watwood and Heather Mitchem
Need a little extra education on using Daxko Engage? You've come to the right place! Join Jill and Heather for this Daxko Engage Office Hour. This open forum invites customers to drop in with questions on how Daxko Engage can be used to its full potential. They'll cover questions that range from fundraising collections to Winter Camp/Break programs and Child Care outreach and everything in between. To get the most out of the session, you have the option to send your questions ahead of time to jriggins@daxko.com and hmitchem@daxko.com

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Project Thrive: New Team Member Office Hour

Abi Torres-Drozd, Abby Boyer, and Justin Klish
Got a new team member who needs a little extra education around one of Daxko's tools? You've come to the right place! Join Abi and Justin for a New Team Member Office Hour. This open forum invites customers to drop in with questions on how Daxko solutions can be used to their full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions. To get the most out of the session, you have the option to send your questions ahead of time to abi.torresdrozd@daxko.com

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Project Thrive: Accounting Office Hour

Jeremy Hans
Need a little extra education on using Daxko Accounting? You've come to the right place! Join Jeremy for this Daxko Accounting Office Hour. This open forum invites customers to drop in with questions on how Daxko Accounting can be used to its full potential. To get the most out of the session, you have the option to send your questions ahead of time to jeremy.hans@daxko.com

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Project Thrive: Ask The Expert - Utilizing Dashboards in Custom Reports

Owen Frazier
Tired of pulling multiple reports at one time to find the data you need? Fear no more! Join Owen Frazier for this Ask The Expert session on creating dashboards within custom reports to find all the data you need in one location!

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Project Thrive: Engage Office Hours

Ben Richards
Need a little extra education on Engage? You've come to the right place! Join (name of session leader) for a Daxko Engage Office Hour. This open forum invites customers to drop in with questions on how Daxko Engage can be used to its full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions. To get the most out of the session, you have the option to send your questions ahead of time to ben.richards@daxko.com

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Project Thrive: Daxko Operations Office Hours

Darshell Sawyers and Charlie Peters
Want to learn how to make the most of your membership offerings in-house and online? You've come to the right place! Join Darshell and Charlie for a Daxko Operations Office Hour where we will focus on Membership and Scheduling! This includes membership discounts, promo codes, scheduling orientations and visits, and even facility rentals! This open forum invites customers to drop in with questions on how Daxko Operations can streamline your processes and maximize your memberships. Bring your questions and let us share our knowledge and best practices around membership and scheduling! To get the most out of the session, send your questions ahead of time to darshell.sawyers@daxko.com and cpeters@daxko.com

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Project Thrive: Ask The Expert - Agency - Design & User Experience

Clint Malson and Khyra MacMillan
Did you know you have 27 seconds to make a good first impression with someone? 27 seconds. Website and branding first impressions are no different.In this discovery session, join our host and Senior UX/UI Designer, Clint Malson, in a roundtable discussion around what makes a website, marketing and branding for a nonprofit successful.Is your website simple and intuitive to use? Is it speaking to your offerings in the best way it could? Are you reaching your audience? Are your reaching the RIGHT audience for your brand?Let’s deep dive in.

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Project Thrive Operations Office Hours: Discount Groups and Corporate Membership

Tosha Gibbs and Brittany Foster
Need a little extra education on Discount Groups and Corporate Memberships? You’ve come to the right place! Join Tosha and Brittany to learn more about these features. This open forum invites customers to drop in with questions on how you can use Discount Groups and Corporate Memberships to their full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our “Ask the Expert” sessions.

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Project Thrive Operations Office Hours: Child Care (Third-Party Billing, AT and AP)

Christy Swann
Need a little extra education on using Daxko Operations on child care functionality? You've come to the right place! Join Christy and X for a Daxko Operations Office Hours. This open forum invites customers to drop in with questions on how Daxko Operations can streamline processes. This session we will focus on answering questions on best practices of using child care third-party billing and use of Attendance Tracker website with integration of Authorized Pickups. Bring your questions and let us share knowledge on ways Daxko can help manage child care offerings.

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Project Thrive: Accounting Office Hours

Jeremy Hans
Need a little extra education on using Daxko Accounting? You've come to the right place! Join Jeremy for this Daxko Accounting Office Hour. This open forum invites customers to drop in with questions on how Daxko Accounting can be used to its full potential.

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Project Thrive Ask The Expert: Operations (Programs)

Jill Watwood and Ben Richards
Ready for Fall Programs? Join us for an overview of best practices when it comes to creating and managing programs in Daxko Operations.

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Project Thrive Ask The Expert: Access One Training for Gains Customers

Kate Hardy
Join Kate Hardy for an overview of Access One, Fiserv’s online reporting portal. She’ll cover the most commonly used reports, handy tips and tricks for navigating the portal, and what to look out for to ensure a smooth credit card-to-bank reconciliation process.

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Project Thrive - Operations Office Hours: Program Packages

Christy Swann
Need a little extra education on Program Packages in Daxko Operations? You've come to the right place! Join Christy Swann for a Program Packages Office Hour. This open forum invites customers to drop in with questions on how you can use Program Packages to their full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Reports in Daxko Operations Office Hour

Owen Frazier
Need a little extra education on Reports? You've come to the right place! Join Owen for a Reporting Office Hour. This open forum invites customers to drop in with questions. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive Ask The Expert: Game Scheduling

Jeremy Hans and Samuel Johnson
Do you currently run sports leagues and need to build out game schedules? Let’s review how to create game schedules in LeagueMVP prior to the start of your fall sports leagues beginning.

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Project Thrive: Daxko Engage Office Hours

Jill Watwood and Ben Richards
Need a little extra education on Engage? You've come to the right place! Join Ben & Jill for a Daxko Engage Office Hour. This open forum invites customers to drop in with questions on how Daxko Engage can be used to its full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Ask The Expert Daxko Accounting - A/P Payments

Jeremy Hans, Ben Richards, & Heather Mitchem
Let's review recent updates to the Accounts Payable module in Daxko Accounting that will save you time and help pay your vendors quicker.

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Project Thrive: Ask The Expert Operations - Expanding Membership

Charlie Peters and Jill Watwood
Membership means different things to different people. With Daxko Operations, associations have more ways than ever to tailor memberships. Join us to learn about expanding the concept of membership through new items like recurring program packages, recurring donations, and monthly add-ons.

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Daxko Operations Office Hours

Ada Charlson and Christy Swann
Need a little extra education on using Daxko Operations and offering online membership? You've come to the right place! Join Ada and Christy for a Daxko Operations Office Hours. This open forum invites customers to drop in with questions on how Daxko Operations can be used to its full potential. This session we will focus on answering questions on best practices of offering online membership and ways you can customize the member's experience. Bring your membership questions and let us share knowledge on ways to create an awesome online join experience.

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Project Thrive: Ask the Expert Daxko Engage: Smarter Initiative Scheduling

Charlie Peters and Lauren Hoffman
Automated initiatives help associations communicate more efficiently, but sometimes you need to abililty to pause messaging to accommodate holidays and closures. Join us to learn about a few new initiative capabilities that allow for "no-send" schedules, as well as end dates to ongoing initiatives.

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Project Thrive: Ask The Expert Playerspace - Team Building

Heather Mosteller and Kenzie Peterson
Fall sports are right around the corner! Join us as we review building teams and assigning coaches in LeagueMVP.

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Project Thrive: Engage Office Hours

Ben Richards
Need a little extra education on Engage? You've come to the right place! Join Ben Richards for a Daxko Engage Office Hour. This open forum invites customers to drop in with questions on how Daxko Engage can be used to its full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Operations Office Hours

Jill Watwood and Christy Swann
Need a little extra education on Daxko Operations? You've come to the right place! Join Jill and Christy for a Daxko Operations Office Hour. This open forum invites customers to drop in with questions on how Daxko Operations can be used to its full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Ask The Expert - Operations Digital Analytics

Griffin Pair, Becki Irby and Charlie Peters
The online join and registration experience is critical for your members, and we know how important it is for associations to get deep insights into the digital experiences you create through your website. Over the past few years, the Daxko Team has developed digital analytics offerings, including full cross-domain tracking, through Daxko Operations. Join us to learn how your association can configure your digital analytics to track these meaningful experiences.

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Project Thrive: New Team Member Office Hours

Abi Torres-Drozd and Justin Klish
Got a new team member who needs a little extra education around one of Daxko's tools? You've come to the right place! Join Abi and Justin for a New Team Member Office Hour. This open forum invites customers to drop in with questions on how Daxko solutions can be used to their full potential. Office Hours are customer question-driven and a part of our ongoing training series, Project Thrive. For content-driven sessions, sign up for our "Ask the Expert" sessions.

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Project Thrive: Ask The Expert Playerspace - After School Setup

Jeremy Hans
School is almost here! Learn some in’s and out’s to setting up Playerspace for your After School programs using InCare. Jeremy will review waivers, check in/out procedures, and program setup.

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Search Engine Optimization

Khyra MacMillan
Join us for the top 10 tips and tricks for improving your website health and improving your findability within search engines!

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Did someone say BUDGET Season?

Heather Mitchem
Are you new to budgeting in Daxko Accounting? Are you creating a budget for the first time and want to see the options you have? Did you know you can assign accounts to teammates to be budgeted so they become part of the process?

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Playerspace: End of Camp Best Practices

Samuel Johnson
You've (almost) made it through the camp season! Let's review how to wrap up the summer using CampSpace reports and best practices for archiving your camp programs.

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New Team Member 401

Abby Boyer & Abi Torres-Drozd
Have newer staff that need to know the best items to check on a daily, weekly, and monthly basis?” Join Product Consultants Abby Boyer and Abi Torres as they walk you through our Daxko Operations Audit Checklist, as well as additional helpful reports to ensure your organization is smooth sailing!”

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Discount Groups in Daxko Operations

Abby Boyer
In this session, Abby Boyer will walk through a Discount Group Overview in Daxko Operations. She’ll highlight setup components, assigning discount groups to members, and reporting visibility for your organization.

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SMS 101 (Daxko Operations & Daxko Engage)

Charlie Peters
Did you know the average text message is opened within 3 minutes? When timing matters, text messaging is a great way for organizations to keep members and staff up to speed on important info. Join this session to learn more about SMS texting features in Daxko Engage, as well as newer SMS notifications Daxko Operations.

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New Team Member 301

Zachary Ivey
Do you have brand new staff who need to learn the basics in Daxko Operations? If you answered yes, make sure your new staff do NOT miss out on this one hour jam packed session. Software Trainer, Zachary Ivey, will cover all the basics like logging in, navigation in Daxko Operations, how to resgiter a member for a program, etc.

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Customer Experience Journeys and Design Best Practices

Clint Malson
Did you know you have 27 seconds to make a good first impression with someone? 27 seconds. Website and branding first impressions are no different.In this discovery session, join our host and Senior UX/UI Designer, Clint Malson, in a roundtable discussion around what makes a website, marketing and branding for a gym successful.Is your website simple and intuitive to use? Is it speaking to your offerings in the best way it could? Are you reaching your audience? Are your reaching the RIGHT audience for your brand?Let’s deep dive in.

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Fundraising 104 Metrics

Heather Mitchem & Darshell Sawyers
Oh the world of Fundraising reports...how we love you! But how do you know what report to use when? Is there one report that can be used for everything? What if I need specific year of year trends across multiple years and campaigns?

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New Team Member 201

Gabby Joiner
Make sure your new team members know how to get help and get all of their questions answered! Join Training Team Lead, Gabby Joiner, as she covers training and self-help resources.

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Playerspace - Communication Tools

Playerspace is more than building rosters and schedules! Learn how to effectively use our messaging and media sharing tools that are central across modules to create a consistent communication experience for your parents.

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National Safety Month - Childcare Attendance Tracker & Daxko Facility Access

McKee Sloan + Jill Watwood
For National Safety Month, we'll be navigating through the Childcare Attendance Tracker and Authorized Pick Ups as well as Daxko Facility Access and how we bring a world class facility access solution into Daxko Operations.

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Fundraising 103 Managing Donors & Prospects

Heather Mitchem and Darshell Sawyers
Now that our campaign is built and pledges are flowing in lets talk about how we manage changes that happen during our campaign.

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Website Development

Brendon O'Brien
Join us for a Q&A about Websites and the power they hold for your organization. We will have our Agency Technology & Development Manager on the call to talk shop and answer any questions you may have about your web presence.

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UX Upgrades to Daxko Operations

Valerie Nunez and Gray Mitchell
Do you think Daxko Operations sometimes looks outdated? You're about to see some change! Join User Experience Designers, Gray Mitchell and Valerie Nuñez, as they cover the guiding principles that are driving UX and UI decisions to make Daxko Operations consistent, easy to use, and faster to adopt.

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Grant Management - Accounting

Jeremy Hans
Let's review NEW features in Daxko Accounting to help you better manage your grants. From the research phase to managing your awarded dollars for programs, learn how to use these new features to support your grant life cycle.

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New Team Member 101

Erin Rutledge & Gus Andolina
Staff churn is a constant in today’s world. Join Erin Rutledge and Gus Andolina to learn tips and tricks for creating an onboarding plan for each role at your organization as well as how to onboard new staff members efficiently and effectively on Daxko products.

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Membership Changes

Selina Cervantes
Join Sales Engineers Selina Cervantes & Jill Watwood as they cover in-house and online membership changes including upgrades, downgrades, holds, and terminations.

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Win Your Parents Over with SwimWins

Jeremy Hans
Use our SwimWins curriculum tracker to take your swim lessons digital. Learn how to effectively communicate, track, and report on progress for your swim sessions with Jeremy Hans. Let us help you eliminate soggy papers on the pool deck!

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Online Membership Promotions

Becki Irby + Charlie Peters
Discover new ways to give more people in your community a place to belong through online membership promotions.

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Fundraising 102 - Campaign Structure and Pledge Entry

Heather Mitchem
Now that we know the building blocks for our campaign, get started on next steps with Heather Mitchem! Miss Fundraising 101? Watch the recording by scrolling through our library of past sessions.

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Personalizing Your Online Memberships

Ben Richards
earn how to personalize your online memberships! Sales Engineer, Ben Richards will be covering how to setup online memberships while also showing you how to use Daxko Engage to send out automatic emails to online joiners.

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You're burning money if you don't have a Google Grant

Gabe Quakkelaar
Our Agency Digital Marketing Team Lead, Gabe Quakkelaar, will discuss how nonprofits can increase their brands presence online without breaking the bank.

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Fundraising 101

Darshell Sawyers + Heather Mitchum
Are you new to fundraising, or are you trying to understand how fundraising works in Daxko Operations? Are you wondering if there are parts that are customizable? How do you control who your campaigners are, who your donors are, and manage your board members?

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Let's Talk Prospecting Forms!

Selina Cervantes
How are you collecting prospect leads at your association? Did you know we have Prospecting Forms to help you with your prospecting efforts? This allows people to submit their own lead or interest form, saving valuable staff time.

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New Staff 101

Colby Watkins
Are you a newcomer to Daxko Operations or just looking for a fresh look at the basics? Join us for a tutorial of some of the DO Essentials that will get you up to speed so you can hit the ground running.

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Using Daxko Engage Across Multiple Departments & Office Hours

Ben Richards
Passionate about Member Engagement? This webinar will show you how to use Daxko Engage to have more meaningful interactions with your members.

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Daxko Operations and Playerspace Integration

Justin Klish and Samuel Johnson
Daxko Operation demo will focus on program names, sessions, questionnaires, and additional fee creation. PlayerSpace Demo will focus on program mapping/integration and division segmentation within the LeagueMVP application.

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Corporate Partnerships

Selina Cervantes
During this session we will cover setting up the functionality to link corporate discounts to organizations, manage balances, utilize reports, and how to provide your corporate partners with a portal for payment membership dues!

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Scheduling in Daxko Operations

Gus Andolina and Charlie Peters
We’ll be highlighting the exciting features of Scheduling to help drive the staff and member experience for services like orientations, program packages, and area rentals.

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Ask The Expert- Reporting

Heather Mitchem + Owen Frazier
Many thanks to Becki Irby for getting us excited about REPORTING. Now lets roll up our sleeves and dig into some of my favorites. Who's ready!?

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Child Care in Daxko Operations & Playerspace

Jeremy Hans + Christy Swann
Let’s talk ways you can streamline processes for child care.

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Boosting Brand Voice with Daxko Engage

Charlie Peters + Lauren Hoffman
In this session, we’ll be sharing how the Daxko Engage email editor can be a key part of your brand and voice.

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Ask the Expert: SEO

Darci Burdett
Ever struggled to understand why your website isn't appearing in top search results? When you or your members search for keywords like “childcare near me” or “youth swim lessons” on Google, are you on the first page?

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Ask The Expert: Playerspace

Chris Capone
Summer camps are only 1 month away, so it's time to put on the finishing touches. In this Project Thrive session, join Chris Capone as he goes over the three things you MUST do in CampSpace in order to have the best summer yet:

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Marketing 101

Jill Watwood and Charlie Peters
Calling all marketers! This marketing-focused Ask the Expert session is for anyone who communicates your brand & mission to your community.

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Reporting 101

Becki Irby
Strong reporting skills are critical for success, but it's hard to get started. Our Director of Product and Daxko Operations expert, Becki Irby, can make you a reporting expert.

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