In a year defined by shifting expectations and louder vendor claims, mission-driven organizations are prioritizing something more practical: platforms that deliver outcomes.
Across YMCAs, JCCs, Boys & Girls Clubs, and community centers, 2025 became one of the strongest years of nonprofit adoption and renewal in our history. Organizations are renewing and returning after testing alternatives, expanding commitments, and choosing Daxko for the first time. This reflects accelerating confidence in Daxko’s ability to support real operational change, not just software upgrades – and is strengthened by early AI-driven enhancements that simplify daily work and help teams serve members more efficiently.
This is what momentum looks like.
“Daxko has a good finger on the pulse of what is taking place. They’ve been one step ahead of the game the entire time. Daxko has really been a true partner.”
Progress across the nonprofit landscape
Nonprofits aren’t just staying with Daxko, they’re leaning in. They’re renewing long-standing partnerships, returning after exploring alternatives, and choosing Daxko to unlock growth, financial clarity, and operational efficiency. Renewal rates and returning organizations increased significantly compared to prior years and continue to indicate strong alignment with nonprofit needs.
“One of the big reasons we chose Daxko was because of all the insight they brought to the basic function of membership…Daxko is going to allow our Y to become a better one for sure.”
Gerald MacKillop
COO, YMCA of the North Shore
What’s fueling this momentum
The decisions nonprofits made in 2025 were tied to meaningful improvements across the Daxko Operations suite. These enhancements are shaped by the workflows of membership teams, childcare directors, program leaders, and front-line staff. They focus on doing more with fewer manual steps, helping teams adapt to staffing realities, rising community expectations, and growing financial pressure.
And increasingly, these improvements are rooted in automation and early AI-driven insights that reduce administrative burden. More day-to-day work now happens behind the scenes, enabling staff to spend more time serving members.
One of the earliest and most impactful examples of this shift is within Daxko Engage. Engage’s predictive AI capabilities help identify at-risk members before disengagement occurs, automate timely follow-up, and drive personalized re-engagement. Instead of manually monitoring churn indicators, teams now receive actionable insights that prompt the right outreach at the right moment—amplifying retention efforts without adding workload.
“I believe that by having Daxko, we’re not only going to set the bar for our employees…but we’re going to show the example and the outputs to our donors and key stakeholders.”
Derek Heim
CEO, Boys & Girls Club of Metro South
Key enhancements shaping nonprofit decisions
1. Smarter program & childcare controls designed for seasonal and high-demand operations
Nonprofits juggling camps, childcare, enrichment programs, and seasonal registration cycles now have:
- Group-specific registrations (e.g., members, staff families, public)
- Instance-level overrides
- Automatic sibling discounts
- Clearer eligibility validation
Outcomes enabled: fewer manual adjustments, improved fairness, and greater control during peak registration periods.
2. Modern event management built for community programming
Whether running family events, performances, galas, fundraisers, or ticketed community programs, nonprofits now benefit from:
- All-in-one event creation, ticketing, payment, and refunds with clearer membership visibility and onsite reporting
- Roster views showing membership status for quick engagement insight
- Exportable PDFs and Excel rosters with payment status for onsite staffing
- Better visibility into attendee mix (members, guests, households on hold, etc.)
Outcome enabled: reduced administrative burden and better readiness for high-volume events.
3. New dashboards & operational reporting
More clarity across finance, membership, and utilization, including:
- Daily activity dashboards
- Heatmaps and space utilization analytics
- Predictive insights for faster, more informed decisions
Outcomes enabled: faster insights, fewer exports, and stronger decision making.
4. Unified navigation & modernized UX
A redesigned operational experience rolled out in 2025:
- Redesigned login experience
- Two-column side navigation with direct access to Search, Reports, and Settings
- Simplified product switching across Daxko products
- Updated top navigation for multi-branch clarity
- Transitional toggle to support staff comfort during rollout
- Upcoming AI-enabled workflows, making future transitions smoother and more intuitive
Outcomes enabled: faster ramp time and staff adoption, plus less training overhead.
5. Expansion of the Daxko partner ecosystem
- Nonprofits increasingly rely on connected systems that offer choice. Daxko continues to expand and strengthen its ecosystem of more than 75 partners with new integrations and alignment across leading fundraising and donor tools
- GoFundMe Pro (formerly Classy)
- Bloomerang
- Blackbaud
- Funraise
This gives nonprofits the flexibility to keep fundraising tools they love while consolidating operational systems, reducing reconciliation time, and improving visibility between giving, membership, and program participation.
Transitions, returns, and strengthened commitments
Organizations that tested alternative systems are returning to Daxko, including YMCA of Raritan Valley, Kokomo Family YMCA, La Crosse YMCA, and Maui Family YMCA. Others are newly transitioning to consolidate systems and simplify operations. The volume of returning organizations reached its highest point in recent years, signaling confidence in both delivery and direction.
“We tried with Salesforce, and it just wasn’t working for us. We saw all the changes [Daxko] Operations were making and were like well we might as well have more options with Daxko. The biggest part is just everything is connected; you do one setting and it just flows.”
Meanwhile, organizations like the YMCA of Greater Houston and JCC Rochester that have partnered with Daxko for more than two decades are continuing with extended commitments, reflecting deep confidence in the long-term roadmap and operational focus.
Why organizations are choosing Daxko now
The nonprofit community center landscape is shifting toward scalable platforms that reduce operational burden, automate manual processes, and unify member and donor experiences. Many organizations cite the same reasons for choosing Daxko: reliable delivery, nonprofit-specific expertise, and technology that grows with their mission. For many organizations, this also means choosing a platform prepared for the next generation of automation and AI without adding technical burden or disrupting operations. With decades of experience serving YMCAs, JCCs, Boys & Girls Clubs, and community centers, Daxko brings a unique understanding of what nonprofits need today, and what they’ll need next.
“Technology like Daxko has been a critical part of the journey…as demand grows and our operating budget has nearly tripled.”
Jill Madsen
CEO, Jewish for Good
These stories reflect the same theme: when operations run stronger, missions reach farther.
Investing in what’s next
From vertical engineering teams to nonprofit advisory boards, Daxko continues to invest in the areas community centers rely on most. That includes deeper automation, partner integrations, and emerging AI insights that simplify decision making and reduce manual effort. Early AI capabilities are already influencing daily workflows, and additional automation is being introduced across registration, billing, and communications.
Nonprofits deserve technology that adapts at the pace of their mission.
Stronger communities choose strong partners. Organizations nationwide are streamlining operations, deepening impact, and evolving with Daxko.
Join the momentum
Stronger communities choose strong partners. Organizations nationwide are streamlining operations, deepening impact, and accelerating growth with Daxko.
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