
Before implementing Daxko’s integrated platform, the Fayette County YMCA faced familiar challenges: outdated systems, manual processes, limited online visibility, and a lack of cohesive member communication. With a small but dedicated team, CEO Jaclyn White sought to bring clarity, control, and efficiency to every corner of their operations. Today, Daxko is at the heart of their digital transformation, powering everything from membership management and financials to mobile engagement and local SEO.
Transforming Day-to-Day Efficiency with a Smarter Operational System
When Jaclyn White took the helm at Fayette County YMCA, one of the first issues she tackled was the organization’s outdated operational infrastructure. Managing members, scheduling classes, and coordinating front-desk check-ins were largely manual tasks, time-consuming and prone to error.
With Daxko Operations in place, the shift was immediate. Beyond saving time, Fayette County YMCA transitioned from pen-and-paper workflows to fully automated systems that eliminated redundancies and improved accuracy. These improvements not only eased staff workloads but also elevated the overall member experience.
The operational processes are now so much more streamlined, and it has helped tighten things up and save so much time… We went from pen and paper to fully automated processes, which has saved us countless hours of work.
Driving Engagement with a Mobile App Built for Every Member
As a multi-generational hub, Fayette County YMCA needed a solution that would resonate with all ages. The mobile app provided that bridge allowing members to stay informed, register for programs, and receive timely updates, all from their phones.
The app brought consistency to member communications while giving staff full control over the messaging. Prior challenges, like unapproved alerts going out from facility maintenance staff, became a thing of the past. The Daxko Mobile App ensured the right people had the right access, delivering a professional and dependable experience for members.
Members are really happy with the app; it’s easy for them to stay updated and engage with the Y.
Upgrading Visibility and Control with a Modern Website and SEO
When Jaclyn arrived, the YMCA’s website was in disarray — hard to update, uninviting for visitors, and nearly invisible in search results. With no in-house web developer, even minor updates were difficult. Switching to a Daxko-built website with local SEO changed the game.
Staff can now easily update content, highlight programming, and manage member resources without technical knowledge. Daxko’s YMCA-aligned design and intuitive backend provided a clean look and seamless management tools, while their SEO services helped the Y stand out to new prospects in the community.
We’ve already seen an improvement in local search results, and it’s making it easier for members to find us online… The accounting tools have reduced manual work significantly. It’s more efficient and accurate than what we had before.
Strengthening Financial Accuracy with Simplified Accounting
Manual processes weren’t just limited to operations. Before Daxko, the Y’s accounting workflows were labor-intensive and inefficient. By implementing Daxko Accounting, Jaclyn and her team eliminated many of the time-draining tasks that bogged down their day.
Automation and integration allowed the YMCA to maintain financial transparency, reduce human error, and dedicate more time to strategic initiatives and member services.
More Time for What Matters Most
With Daxko solutions in place, Fayette County YMCA is more empowered. The staff spends less time wrestling with software and more time building community. The integrated tools have helped realign daily work with the organization’s greater mission: strengthening individuals and families through health, wellness, and connection.
Schedule a demo today to see how Daxko can help your YMCA thrive.