As a mid-sized YMCA serving over 13,000 members across both urban and rural communities, Buckeye Valley Family YMCA understands the need for scalable solutions. With the right YMCA software and trusted nonprofit technology, they’ve simplified operations, deepened engagement, and stayed focused on their mission — all with the help of Daxko Engage and a collaborative technology partnership.
Doing More with Less: Automation That Strengthens Connections
For Ys managing lean teams and high expectations, automation is essential. Buckeye Valley YMCA implemented a 12-week communication flow using Daxko Engage to welcome and retain new members.
This approach ensures every new member receives mission-driven touchpoints, personalized outreach, and invitations to participate, without requiring extra hands. For leadership, it means peace of mind that no member slips through the cracks during onboarding, and for staff, it’s time back in their day to focus on high-impact programs.
Finding Hidden Value: Reporting That Unlocks Untapped Tools
Technology is only as good as how you use it and sometimes, that means discovering what you didn’t know you had. During a Daxko Utilization Review, Buckeye Valley YMCA uncovered underused features and re-engaged its team around new opportunities.
There are so many things Daxko does that we weren’t tapping into. That Utilization Report was eye-opening... My first Y switched to Daxko back in 2005. I remember when we tossed the carbon-copy receipts and moved to the software. Since then, I’ve been through three Daxko transitions, and every time, the process improves.... That 12-week Engage series is set-it-and-forget-it. My team can focus elsewhere, but members still feel supported.
Adam Shilling
Chief Executive Officer, YMCA of Buckeye Valley
Now, multiple departments at Buckeye Valley are maximizing the platform, benefiting from robust reporting, automation tools, and optimized member engagement. It’s a testament to Daxko’s role not just as a platform, but as a success partner invested in customer outcomes.
Partnership That Listens: Evolving with and for the Y
Daxko’s long-standing relationship with Buckeye Valley YMCA goes back decades — before cloud platforms, mobile apps, or automated workflows. But what hasn’t changed is the commitment to helping Ys evolve with confidence.
Today, Buckeye Valley is part of the Daxko Customer Advisory Board (CAB), helping shape the very tools they use. From small-town Ys to large associations, CAB voices influence the roadmap and advocate for what the field truly needs.
Joining the Daxko CAB lets me help shape tools that benefit Ys across the country. Everyone’s voice is heard — whether you’re from a small Midwest Y like me or a large urban association... With Y on the Fly, we take programming directly into underserved neighborhoods. Not everyone can get to the Y — transportation, finances, location. This mobile program removes those barriers. That’s our mission: for all.
Adam Shilling
Chief Executive Officer, YMCA of Buckeye Valley
Built to Scale Community Impact
One way Buckeye Valley brings its mission beyond the walls of the facility is through Y on the Fly — a mobile outreach program that delivers YMCA programming directly into underserved neighborhoods. Whether it’s due to lack of transportation, financial limitations, or geographic isolation, not every family can make it to the Y. This initiative helps remove those barriers by meeting people where they are, expanding access to wellness, education, and community services.
Whether it’s deploying mobile programming like Y on the Fly or ensuring legacy families feel supported, Buckeye Valley’s mission is clear: serve all. With YMCA software, Daxko’s unified platform for operations, engagement, and communication, they’re equipped to meet that mission efficiently, without sacrificing heart.
Ready to Elevate Your YMCA?
Buckeye Valley Family YMCA proves what’s possible when nonprofit technology and mission move in sync. From automation to advisory input, their story shows that growth, efficiency, and heart can coexist — and Daxko is here to help Ys make that leap.
With Engage, I can set it and forget it — members feel connected while I focus on bigger goals… From Appalachia to the suburbs, Daxko gives us one system to serve all communities… The best tech isn’t the flashiest — it’s what actually supports our mission.
Adam Shilling
Chief Executive Officer, YMCA of Buckeye Valley
Looking to get more out of your tools or just starting your Daxko journey? Schedule a demo or reach out to your account rep to unlock what’s next.