
Switching payment processors can feel like a high-stakes move—especially for mission-driven organizations that prioritize uninterrupted service and trust with their members. But with Daxko Flex Fees, implementation is designed to be clear, collaborative, and completely manageable.
Our guided onboarding process is built with nonprofit operations in mind and gives your team everything needed to go live with confidence. Here’s exactly what the Daxko Flex Fees launch process looks like, from Day 1 to Day 45.
A Thoughtful Onboarding Process Tailored to Nonprofits
Our approach starts with your mission in mind. Unlike one-size-fits-all solutions, Daxko Flex Fees is integrated with your member management software that aligns with the way your team already works.
Here’s how we break it down:
- Kickoff Call: You’ll meet your dedicated implementation specialist who will guide you every step of the way.
- Data & Infrastructure Review: We’ll align on existing systems, validate your setup, and identify any adjustments needed.
- Configuration: Payment settings, billing structures, and permissions are customized to your organizational needs.
- Testing Environment: Before going live, we walk through test transactions to ensure everything flows as expected.
No need to troubleshoot alone, our team handles the heavy lifting so you can stay focused on your members.
Expert-Led Support from Start to Finish
From day one, you’re partnered with a Daxko Implementation Specialist who manages your project end-to-end. Here’s how we ensure a smooth transition:
- Single point of contact: Your dedicated specialist aligns timelines, answers questions, and keeps the process moving.
- Team training: Staff receive role-specific training, so everyone understands how to operate and support the new system.
- Compliance & communication templates: We provide ready-to-use templates for your two-week member notification and internal signage.
- Post-launch support: After go-live, our team remains engaged to help fine-tune and monitor initial performance.
A Clear Timeline with Predictable Milestones
Implementation kicks off the moment your agreement is signed. From there, a step-by-step plan helps you stay on track without surprises. Our typical go-live window is 45 days, giving your team the flexibility to prepare while keeping the timeline efficient.
Here’s how the process unfolds:
- Day 1: Signed Agreement
- Early Week 1: Decide on Flex Fee % for software reporting
- Week 1: Review software changes and reporting configuration
- Week 2: Internal staff training begins
- Day 15: Team completes required documentation
- Week 3–4: Begin member communications (minimum two-week notice)
- Week 4: Print and distribute internal signage
- Day 45: Project Manager enables Flex Fee settings and you’re officially live
This structured rollout gives your internal teams time to get trained, your members time to adjust, and your processes time to adapt, without missing a beat.

Ready to Make the Switch with Confidence?
Implementing something new might seem like a risk, but with Daxko Flex Fees, it’s a step toward simpler processes, stronger financial performance, and better member experiences.
Let us show you just how easy it is.
Book a demo and take the first step toward savings for your organization.