The YMCA of Greater Long Beach serves a diverse, multi-branch community across Southern California. With hundreds of online donations flowing in during each fundraising campaign, the mission advancement team found themselves overwhelmed with backend tasks. Instead of building donor relationships, staff spent hours processing gifts and manually exporting data. They needed a solution that would help them reclaim their time—and better serve their donors.
The Challenge: Manual Work Slowed Down Mission Impact
Every campaign brought in more than 300 online gifts—each of which required manual attention. Staff were spending entire days just processing donations and managing reports across branches.
“Before the integration, it took a full day to process donations. Now, it takes less than half that time.”
The YMCA team also faced:
- The risk of missed or incomplete donor records
- Duplicate data entry across systems
- Limited time to engage and steward donors
Manual workflows were slowing down the team’s ability to make a deeper impact.
The Solution: Automation and Integration with Daxko
To solve these challenges, the YMCA of Greater Long Beach integrated their fundraising platform, Fundraise, directly with Daxko. The goal: eliminate repetitive tasks, improve data accuracy, and make giving easier for donors.
Key benefits of the integration included:
- Automated gift processing across branches
- Real-time data syncing—no more manual exports
- Support for digital wallets like Apple Pay
“Our donors love the convenience—especially with Apple Pay. It’s easier than ever to give.”
For the YMCA’s team, the shift was immediate and meaningful.
“The integration with Daxko has been a lifesaver for our admins. It saves time and lets us focus more on donor stewardship.”
The Results: Faster Processing, Stronger Donor Relationships
The YMCA of Greater Long Beach saw a significant improvement in operational efficiency and donor satisfaction almost immediately.
✔ Cut donation processing time by more than 50%
✔ Reduced administrative burden across branches
✔ Improved donor experience with convenient payment options
✔ Increased data accuracy and reporting speed
“We’re collecting data faster and more accurately. No more missing donations in exports.”
The tech worked, but just as important was the support behind it.
“Daxko’s communication has been incredible. I’ve gotten replies within an hour—and solutions every time.”
With a powerful platform and a responsive partner, the YMCA team had the tools—and the trust—to manage campaigns with confidence.
Empower Your Team to Focus on What Matters Most
The YMCA of Greater Long Beach gained back valuable time, improved donor engagement, and enhanced campaign results with help from Daxko. Their team can now prioritize what truly matters—building lasting relationships and advancing their mission.
Ready to see how Daxko can support your fundraising goals? Schedule a demo today.