With a mission to transform lives, the success of nonprofit fitness and community centers is largely dependent on the success of their staff. They rely on their employees to develop one-to-one connections with the community and truly serve their members.
For nonprofit organizations who consider their staff their biggest asset, ensuring team members remain happy, fulfilled, and inspired to do their best work is a top priority. Just as it’s your staff’s job to take care of your members, it’s your job to take care of your staff.
At Daxko, it’s our job to help nonprofit fitness facilities and community centers do their best work, and that includes taking care of staff through better payroll and human resources. That’s why we’ve partnered with Netchex, a leading provider of payroll, benefits, and HR software, to help associations eliminate many manual processes and streamline their staff and membership management.
Recently, we invited Netchex Senior Sale Engineer, Chris Roig, to lead a webinar where he shared more information on Daxko’s partnership with Netchex and how adopting the solution can make a world of difference when it comes to managing payroll, benefits, and human resources at your association. Here are our top 5 takeaways from the webinar:
1. Netchex has a proven track record of value and success in the market.
Netchex has logged almost 20 years in the industry and serves more than 5,000 clients in all 50 states, including the YMCA. Netchex also has a 95% customer retention rate. Its proven value includes saving businesses an average of 17 hours per pay period on manual processes and an average of $50,000 per year on business impact ROI.
2. Netchex solves for four major business challenges.
There are a million tasks associated with running a business’s payroll, benefits, and HR; each bringing its own set of challenges. Netchex solves for the following four issues that many associations face: 1) using excessive manual processes 2) experiencing work inefficiencies 3) having to use multiple systems to do one job, and 4) struggling with customer service.
3. Netchex is a pro at improving engagement and compliance.
Demand for high-quality talent is at an all-time high. Employees want to be engaged in their company and have access to everything associated with their employment, from payroll to benefits and time off. Netchex empowers team members to control their employment with an easy-to-use online portal and mobile-friendly app that allows them to manage their benefits, payroll, time attendance, recruiting, onboarding, performance management, and more. With everything they need at their fingertips, employees are more engaged, and administrators have more time to invest in their staff in other ways.
Netchex is also a pro at managing compliance. With laws and regulations for FMLA, ACA, ADA, and equal employment changing by the hour, it can be difficult to make sure you’re staying up to date and fully compliant. Netchex streamlines the work for you by tracking all compliance in one easy-to-use software.
4. Netchex’s service is second to none.
With one of the highest rated services teams in the world, Netchex eliminates the typical services frustrations of long wait times, being transferred to different departments, and submitting a request ticket only to be met with silence. Every organization that uses Netchex works with a dedicated team of highly trained associates who are well-versed in their business and their industry. The average wait time to talk to a live person is 60 seconds, and 70-80% of questions are answered on the first call. The Netchex team has an average of 4.8/5 stars on client customer satisfaction and has a 70 NPS score.
5. Integration with Daxko makes Netchex a top choice.
One of the biggest benefits of Netchex is its ability to integrate with your existing Daxko software. Information easily transfers between Daxko Accounting and Netchex, so you’ll never have to manually transfer data or be left without the full picture of where your association operations stand.
Ready to see how you can get the full package with Daxko and Netchex? Reach out to learn more.