Home

Efficiency

From Efficiency to Excellence

Operational efficiency happens when the right combination of people, process, and technology come together to achieve excellence while driving down costs. Through operational efficiency, the time spent on manual tasks can be redirected to new, high value projects. With greater attention on long term goals, DAXKO customers achieve excellence through streamlined operations, improved member retention, and increased budget size.

Streamline Operations

Move from Paperwork to “Peoplework”

Chances are your staff didn’t join the Y to fill out forms or do data entry. DAXKO software minimizes the time your staff spend on manual processes, reporting, and general administration so they can spend more time serving members.

  • Easy user interface
  • Centralized membership, programs, gifts, and online activity
  • Point-and-click access to reports
  • Automated drafting
  • Flexible payment scheduling

DAXKO Operations, DAXKO Accounting, and MobileFit all help YMCAs operate more efficiently so they have more resources to grow. On average, DAXKO associations grow twice as fast as the national average.

Improve Member Retention

Information You Need in Real Time

Statistics show that 50% of new members will not make it past the first three months of membership. DAXKO solutions give you the data you need to identify retention pitfalls and proactively engage new members.

  • Access detailed facility usage reports
  • One-click new member reports
  • Record new member interests
  • Track wellness goals
  • Customize wellness plans
  • Increase staff to member connections

According to Gartner Group it costs 5 to 8 times more money to acquire a member than retain one, so investing in retention really pays off. Using information to know where to invest pays off even more.

Increase Revenue for Greater Community Reach

A Better Bottom Line

DAXKO YMCAs see increases in revenue from many sources, including prorated membership dues, increase in program registrations, new member acquisition, improved member retention, and tighter financial controls.

  • The average YMCA collects 1½ times their software fees in prorated membership dues. Now that’s software that pays for itself!
  • A study conducted at the Birmingham YMCA shows the streamlined program registration process in DAXKO Operations saves the association more than $20,000/yr.
  • The YMCA of South Hampton Roads grew to the 9th largest membership association in the country using DAXKO data to drive member retention and new member acquisition campaigns.
  • The Kearney Family YMCA moved 75% of childcare payments to bank draft, resulting in $5,500 annual savings on a $500,000 childcare operation.
  • The Central Bucks YMCA reduced time spent on collections from 40 to 2 hours per month.

Find out how your YMCA can achieve greater operational efficiency. Contact DAXKO for a complimentary operational analysis at 1.877.729.4786.