DAXKO Support Services

DAXKO’s Support Team does a lot more than resolve technical issues.  In fact, the majority of the cases handled by our team are related to business practices, configuration, and optimization of our software.

Support Operations

• Toll-free: 800-478-6020
• Email: support@daxko.com
• 7am - 7pm CST

Case Tracking

POCs can use the Self-Service Customer Portal for online case tracking and knowledge base.

• Self-Service Customer Portal login
• If you are a POC and have misplaced your Case Tracking login information, contact Support.

Support Services Offerings

• Additional and Temporary Point of Contact
• DAXreport Creation
• Modify a Custom DAXreport
• Credit Card Processor Change
• Creation of Year-End Deferred Membership Report.
• Automated EFT Processing with DAXKO Operations
• Bank Account Change for EFT Processing